Customer Support Portal
Customer Account & Support Center
Manage support requests, review ticket conversations, and find account access guidance in one place. Access to company support information requires an active customer account and approved company membership.
New accounts are activated only after verification. Company access is approved separately by our support team. If you cannot sign in or your tickets are not available, use your established support channel for assistance. Never include passwords, activation codes, or payment details in a support request.
Account status
Activate your customer account
For new accounts, use the verification instructions provided by our support team. Activation requires your registered email address, a valid verification credential, and a new password. Company access is approved separately.
If you have not received verification instructions, contact our team through your established support channel. Never send passwords or verification credentials in support messages.
Customer account
Sign in to view your customer account connection status.
Support requests
Once your customer account is active and your company membership is approved, select Load my tickets to view recent requests. If you see a sign-in or membership message, your account may need assistance from our support team.
Customer Support Center
View your company's support requests and track their progress in one secure place.
File uploads and downloads are unavailable during prelaunch security review.
Ticket conversations
Find your ticket number in the support request list above, then enter it below to view the conversation. Only tickets associated with your authorized company account can be accessed.
View Support Request
Enter your support ticket number to view its status and customer-visible conversation.
Attachments and file downloads are unavailable during the prelaunch security review.
Reply to a support request
Reply to a Support Request
Customer sign-in and active company membership required.
Attachments and email notifications remain unavailable during prelaunch.
Need help accessing your account?
New account activation: A pending portal account must be verified and activated before support access is available. If you have not received secure activation instructions through your established support channel, request assistance from our team. Company membership is approved separately after your customer and CRM records are linked.
If you cannot sign in, your company membership is pending, or your support requests are not visible, contact SEO Website Masters through your established support channel. For your security, do not include passwords, verification codes, or payment information in a support message.